Return Policy

At Ella K, every piece is thoughtfully handmade and many items are custom-created just for you. Because of the time, care, and personalization that goes into each order, we do not accept returns or exchanges.

All sales are final.

We encourage you to review all product details, sizing, and customization information carefully before placing your order. If you have any questions prior to purchasing, please feel free to reach out—we’re always happy to help you choose the perfect piece.

If your item arrives damaged or there is an issue with your order, please contact us within 48 hours of delivery with photos so we can make it right.

By placing an order, you agree to these terms.

Thank you for supporting handmade.

 

Exchanges

We are unable to accommodate  exchanges.