FAQ

Do you sell E-Gift cards?

Yes, the E-Gift card will be emailed straight to the email address you used with your order.   

 

Do you give refunds?

We issue an online credit only.  You can request a return within 5 days of receiving the order by emailing us.  See the contact us section for contact information. 

 

Do you offer Gift Wrap?

Yes, we offer free complimentary gift wrap. Upon checkout, simply write in the text box "gift wrap necklace" or "gift wrap silk pillowcase" and we will wrap your gift for you.  The gift wrap will include an Ella K gift box, tissue, a decadent box and a blank card.